Keyword Index

A

  • Adoption of Technology Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank) [Volume 4, Issue 11, 2012, Pages 155-174]
  • Agile Production Developing an Interpretive Structural Modeling(ISM) in order to Achieve Agility via Information Technology in Manufacturing Organization [Volume 4, Issue 13, 2012, Pages 115-134]
  • Alignment Assessment Assessing the Information Technology Alignment in Business based on Combined Indicators(A Survey of OPIC) [Volume 4, Issue 12, 2012, Pages 135-164]
  • Analytic Network Process ANP-based decision support system for selecting ERP systems in oil industry by using balanced scorecard [Volume 4, Issue 10, 2012, Pages 119-140]
  • Artificial Neural Networks Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province [Volume 4, Issue 13, 2012, Pages 45-70]
  • ATM-Card Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank) [Volume 4, Issue 11, 2012, Pages 155-174]

B

  • Bayesian Networks Modeling Modeling of Factors Affecting Information Sharing in Supply Chain of IKKCo (Iran Khodro Khorasan Company) Using the Integrated Cognitive Mapping Method and Bayesian Networks [Volume 4, Issue 10, 2012, Pages 65-92]
  • Brokerage Firm The Effect of Electronic Services Quality on Trust-Building in Online Customers of Tehran’s Brokerage Firms [Volume 4, Issue 11, 2012, Pages 47-68]
  • Business Assessing the Information Technology Alignment in Business based on Combined Indicators(A Survey of OPIC) [Volume 4, Issue 12, 2012, Pages 135-164]
  • Business model Identifying and Classifying Mobile Business Models Based on Meta-Synthesis Approach [Volume 4, Issue 10, 2012, Pages 181-203]
  • Business model Business Models Selection for Active Enterprises in Mobile Internet Sector in Iran Using AHP [Volume 4, Issue 13, 2012, Pages 171-186]
  • Business Process A Compound Methodology for Business Process Reengineering by the Use of Simulation (Case Study:NIORDC) [Volume 4, Issue 10, 2012, Pages 141-160]
  • Business Process Reengineering Alignment of Production Strategy with BPR in ERP Implementation for Performance Measurement in Continuous Manufacturing Industries [Volume 4, Issue 11, 2012, Pages 93-110]

C

  • Central Insurance of Iran Quality Management Structure Supported by Information Technology (A Survey in Central Insurance of Iran) [Volume 4, Issue 12, 2012, Pages 113-134]
  • Change Management in Business Processes Change Management in Business Processes [Volume 4, Issue 11, 2012, Pages 175-195]
  • Cognitive mapping Modeling of Factors Affecting Information Sharing in Supply Chain of IKKCo (Iran Khodro Khorasan Company) Using the Integrated Cognitive Mapping Method and Bayesian Networks [Volume 4, Issue 10, 2012, Pages 65-92]
  • Colored Petri Net Change Management in Business Processes [Volume 4, Issue 11, 2012, Pages 175-195]
  • Combined indicators Assessing the Information Technology Alignment in Business based on Combined Indicators(A Survey of OPIC) [Volume 4, Issue 12, 2012, Pages 135-164]
  • Communication Communication Role in Coordinating Multiple Distribution Channels in the Electronics Industry [Volume 4, Issue 10, 2012, Pages 1-24]
  • Company Performance Proposing a Model to Investigate the Effect of Information Technology on Quality Performance of Manufacturing Companies: The Survey of Iran Khodro and SAIPA Companies [Volume 4, Issue 13, 2012, Pages 25-44]
  • Computer-aided Design and Manufacturing Proposing a Model to Investigate the Effect of Information Technology on Quality Performance of Manufacturing Companies: The Survey of Iran Khodro and SAIPA Companies [Volume 4, Issue 13, 2012, Pages 25-44]
  • Criteria A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies [Volume 4, Issue 11, 2012, Pages 25-40]
  • Cultural Capital Introducing a Model of Human-Social Infrastructure Enabling Knowledge Management Practices [Volume 4, Issue 10, 2012, Pages 160-181]
  • Customer Loyalty Modeling the Role of Elements on Positive Word-of-Mouth in the e-Banking [Volume 4, Issue 13, 2012, Pages 157-170]
  • Customer Relationship Management (CRM) An assessment Model for Customer Relationship Management Process in Iranian Private-Commercial Banks [Volume 4, Issue 10, 2012, Pages 41-64]
  • Customer Relationship Management System A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies [Volume 4, Issue 11, 2012, Pages 25-40]
  • Customer Satisfaction Modeling the Role of Elements on Positive Word-of-Mouth in the e-Banking [Volume 4, Issue 13, 2012, Pages 157-170]
  • Customers Segmentation Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province [Volume 4, Issue 13, 2012, Pages 45-70]
  • Customer's Services Prioritizing Factors Affecting Internet Companies' Brand Equity (Allame Tabatabayi University's Students' Viewpoints) [Volume 4, Issue 12, 2012, Pages 187-212]

D

  • Data Classification Horizontal Alignment of Operations Strategies using Data Mining Approach [Volume 4, Issue 12, 2012, Pages 65-88]
  • Data Mining Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province [Volume 4, Issue 13, 2012, Pages 45-70]
  • Decision Tree Horizontal Alignment of Operations Strategies using Data Mining Approach [Volume 4, Issue 12, 2012, Pages 65-88]

E

  • E-Banking Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank) [Volume 4, Issue 11, 2012, Pages 155-174]
  • E-business Diffusion The Factors Affecting E-business Diffusion in Iranian Organizations [Volume 4, Issue 10, 2012, Pages 25-40]
  • Electronic banking Designing a Fuzzy Inference System for Selecting e-Banking Services (Case Study: Sepah Bank) [Volume 4, Issue 12, 2012, Pages 41-64]
  • Electronic Commerce Study of the Effects of Customers’ Perceptions of Security and Trust on their Use of the Agriculture Bank of Iran’s e-Payment System [Volume 4, Issue 11, 2012, Pages 135-154]
  • Electronic Data Exchange Proposing a Model to Investigate the Effect of Information Technology on Quality Performance of Manufacturing Companies: The Survey of Iran Khodro and SAIPA Companies [Volume 4, Issue 13, 2012, Pages 25-44]
  • Electronic Services Quality The Effect of Electronic Services Quality on Trust-Building in Online Customers of Tehran’s Brokerage Firms [Volume 4, Issue 11, 2012, Pages 47-68]
  • E-loyalty Evaluation of Effective Factors on e-Loyalty in Organizations Providing Electronic Services using Fuzzy AHP Method [Volume 4, Issue 13, 2012, Pages 135-156]
  • Enterprise resource planning Proposing a Model to Investigate the Effect of Information Technology on Quality Performance of Manufacturing Companies: The Survey of Iran Khodro and SAIPA Companies [Volume 4, Issue 13, 2012, Pages 25-44]
  • Enterprise Resource Planning System A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies [Volume 4, Issue 11, 2012, Pages 25-40]
  • Enterprise Resources Planning Alignment of Production Strategy with BPR in ERP Implementation for Performance Measurement in Continuous Manufacturing Industries [Volume 4, Issue 11, 2012, Pages 93-110]
  • Enterprise Resurce Planning ANP-based decision support system for selecting ERP systems in oil industry by using balanced scorecard [Volume 4, Issue 10, 2012, Pages 119-140]
  • E-payment systems (EPS)- EPS Use Study of the Effects of Customers’ Perceptions of Security and Trust on their Use of the Agriculture Bank of Iran’s e-Payment System [Volume 4, Issue 11, 2012, Pages 135-154]
  • ERP Identifying Factors Influencing the Selection of Enterprise Resource Planning Systems from Expert Views [Volume 4, Issue 12, 2012, Pages 1-22]
  • E-satisfaction Factors Affecting E-Satisfaction An Experience from Germany [Volume 4, Issue 12, 2012, Pages 165-186]
  • E-Services Evaluation of Effective Factors on e-Loyalty in Organizations Providing Electronic Services using Fuzzy AHP Method [Volume 4, Issue 13, 2012, Pages 135-156]

F

  • Female Customers A Study on the Effect of Perceived Security on the Trust of Female Customers in the Internet Banking: (A Survey of the SADERAT BANK in Semnan) [Volume 4, Issue 13, 2012, Pages 71-88]
  • Fuzzy AHP Evaluation of Effective Factors on e-Loyalty in Organizations Providing Electronic Services using Fuzzy AHP Method [Volume 4, Issue 13, 2012, Pages 135-156]
  • Fuzzy Analytical Network Process (F-ANP) Presenting a Framework for Evaluating and Prioritizing Risk of Information Technology Outsourcing: Perspective of Experts in Information Systems Design [Volume 4, Issue 11, 2012, Pages 111-134]
  • Fuzzy logic Designing a Fuzzy Inference System for Selecting e-Banking Services (Case Study: Sepah Bank) [Volume 4, Issue 12, 2012, Pages 41-64]

G

  • Genetic algorithm Designing a Decision Support System (DSS) for Supplier Selection in Multiple Discount Environment [Volume 4, Issue 12, 2012, Pages 89-112]
  • Germany Factors Affecting E-Satisfaction An Experience from Germany [Volume 4, Issue 12, 2012, Pages 165-186]
  • Grounded theory An assessment Model for Customer Relationship Management Process in Iranian Private-Commercial Banks [Volume 4, Issue 10, 2012, Pages 41-64]

H

  • Horizontal Alignment of Strategy Horizontal Alignment of Operations Strategies using Data Mining Approach [Volume 4, Issue 12, 2012, Pages 65-88]
  • Human capital Introducing a Model of Human-Social Infrastructure Enabling Knowledge Management Practices [Volume 4, Issue 10, 2012, Pages 160-181]

I

  • Implementation Motive A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies [Volume 4, Issue 11, 2012, Pages 25-40]
  • Implementation Problems and Obstacles A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies [Volume 4, Issue 11, 2012, Pages 25-40]
  • Importance-Performance Analysis Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province [Volume 4, Issue 13, 2012, Pages 45-70]
  • Incubators Assessing the Goals and Functions of Science and Technology Parks of Iran and the Amount of their Focus on Different Stages of Innovation Process [Volume 4, Issue 11, 2012, Pages 1-24]
  • Industries and Mines Organization Explaining the Influential Factors on the Success of Information Systems: Organizational Factors and Organizational Learning (Case Study: Industries and Mines Organization) [Volume 4, Issue 13, 2012, Pages 89-114]
  • Information System Success Explaining the Influential Factors on the Success of Information Systems: Organizational Factors and Organizational Learning (Case Study: Industries and Mines Organization) [Volume 4, Issue 13, 2012, Pages 89-114]
  • Information Technology Quality Management Structure Supported by Information Technology (A Survey in Central Insurance of Iran) [Volume 4, Issue 12, 2012, Pages 113-134]
  • Information Technology Assessing the Information Technology Alignment in Business based on Combined Indicators(A Survey of OPIC) [Volume 4, Issue 12, 2012, Pages 135-164]
  • Information Technology (IT) Developing an Interpretive Structural Modeling(ISM) in order to Achieve Agility via Information Technology in Manufacturing Organization [Volume 4, Issue 13, 2012, Pages 115-134]
  • Information Technology Outsourcing Presenting a Framework for Evaluating and Prioritizing Risk of Information Technology Outsourcing: Perspective of Experts in Information Systems Design [Volume 4, Issue 11, 2012, Pages 111-134]
  • Instructors' Role Identifying e-Teachers’ Patterns of Attitude in the Instructor’s Role at the University of Tehran: (A Research Based on Q-Methodology) [Volume 4, Issue 12, 2012, Pages 23-40]
  • Internet-Bank Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank) [Volume 4, Issue 11, 2012, Pages 155-174]
  • Internet Banking A Study on the Effect of Perceived Security on the Trust of Female Customers in the Internet Banking: (A Survey of the SADERAT BANK in Semnan) [Volume 4, Issue 13, 2012, Pages 71-88]
  • Internet Company Prioritizing Factors Affecting Internet Companies' Brand Equity (Allame Tabatabayi University's Students' Viewpoints) [Volume 4, Issue 12, 2012, Pages 187-212]
  • Interpretive Structural Modeling (ISM) Developing an Interpretive Structural Modeling(ISM) in order to Achieve Agility via Information Technology in Manufacturing Organization [Volume 4, Issue 13, 2012, Pages 115-134]
  • Iran Khodro Khorasan Company (IKKCo) Modeling of Factors Affecting Information Sharing in Supply Chain of IKKCo (Iran Khodro Khorasan Company) Using the Integrated Cognitive Mapping Method and Bayesian Networks [Volume 4, Issue 10, 2012, Pages 65-92]
  • Issues on Enterprise Architecture Identifying and surveying on Enterprise Architecture Issues and challenges in Iranian selected enterprises: Mixed method [Volume 4, Issue 13, 2012, Pages 1-24]

K

  • Knowledge Management Introducing a Model of Human-Social Infrastructure Enabling Knowledge Management Practices [Volume 4, Issue 10, 2012, Pages 160-181]
  • Knowledge Management Investigating the impact of organizational structure and organizational atmosphere on knowledge management (the mediator role of social interaction) [Volume 4, Issue 11, 2012, Pages 92-69]
  • Knowledge Sharing among Departments Introducing the Model of Factors Influencing Knowledge Sharing Departments OF Islamic Azad University (Survey in the North Branch of Tehran and Science and Researches Campus) [Volume 4, Issue 10, 2012, Pages 93-118]
  • Knowledge Sharing within Departments Introducing the Model of Factors Influencing Knowledge Sharing Departments OF Islamic Azad University (Survey in the North Branch of Tehran and Science and Researches Campus) [Volume 4, Issue 10, 2012, Pages 93-118]

M

  • Marketing Communication Prioritizing Factors Affecting Internet Companies' Brand Equity (Allame Tabatabayi University's Students' Viewpoints) [Volume 4, Issue 12, 2012, Pages 187-212]
  • Metasynthesis Methodology Identifying and surveying on Enterprise Architecture Issues and challenges in Iranian selected enterprises: Mixed method [Volume 4, Issue 13, 2012, Pages 1-24]
  • Methasynthesis Method Identifying and Classifying Mobile Business Models Based on Meta-Synthesis Approach [Volume 4, Issue 10, 2012, Pages 181-203]
  • Micmac Developing an Interpretive Structural Modeling(ISM) in order to Achieve Agility via Information Technology in Manufacturing Organization [Volume 4, Issue 13, 2012, Pages 115-134]
  • Mobile-Bank Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank) [Volume 4, Issue 11, 2012, Pages 155-174]
  • Mobile Business Model Business Models Selection for Active Enterprises in Mobile Internet Sector in Iran Using AHP [Volume 4, Issue 13, 2012, Pages 171-186]
  • Mobile Commerce Identifying and Classifying Mobile Business Models Based on Meta-Synthesis Approach [Volume 4, Issue 10, 2012, Pages 181-203]
  • Mobile Internet Business Models Selection for Active Enterprises in Mobile Internet Sector in Iran Using AHP [Volume 4, Issue 13, 2012, Pages 171-186]
  • Mobile Telecommunication Industry Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province [Volume 4, Issue 13, 2012, Pages 45-70]
  • Multi Criteria Decision Making ANP-based decision support system for selecting ERP systems in oil industry by using balanced scorecard [Volume 4, Issue 10, 2012, Pages 119-140]
  • Multi Objective Mathematical Model Designing a Decision Support System (DSS) for Supplier Selection in Multiple Discount Environment [Volume 4, Issue 12, 2012, Pages 89-112]
  • Multiple Discounts Designing a Decision Support System (DSS) for Supplier Selection in Multiple Discount Environment [Volume 4, Issue 12, 2012, Pages 89-112]
  • Multiple Distribution Channels Communication Role in Coordinating Multiple Distribution Channels in the Electronics Industry [Volume 4, Issue 10, 2012, Pages 1-24]

O

  • Oil industry ANP-based decision support system for selecting ERP systems in oil industry by using balanced scorecard [Volume 4, Issue 10, 2012, Pages 119-140]
  • Online Buyer Behavior Factors Affecting E-Satisfaction An Experience from Germany [Volume 4, Issue 12, 2012, Pages 165-186]
  • Online shopping Factors Affecting E-Satisfaction An Experience from Germany [Volume 4, Issue 12, 2012, Pages 165-186]
  • Online Trust The Effect of Electronic Services Quality on Trust-Building in Online Customers of Tehran’s Brokerage Firms [Volume 4, Issue 11, 2012, Pages 47-68]
  • Operations Decision Fields Horizontal Alignment of Operations Strategies using Data Mining Approach [Volume 4, Issue 12, 2012, Pages 65-88]
  • Operations Strategy Horizontal Alignment of Operations Strategies using Data Mining Approach [Volume 4, Issue 12, 2012, Pages 65-88]
  • Organization Climate Investigating the impact of organizational structure and organizational atmosphere on knowledge management (the mediator role of social interaction) [Volume 4, Issue 11, 2012, Pages 92-69]
  • Organization Structure Investigating the impact of organizational structure and organizational atmosphere on knowledge management (the mediator role of social interaction) [Volume 4, Issue 11, 2012, Pages 92-69]

P

  • Pattern of Attitude Identifying e-Teachers’ Patterns of Attitude in the Instructor’s Role at the University of Tehran: (A Research Based on Q-Methodology) [Volume 4, Issue 12, 2012, Pages 23-40]
  • Perceived Security A Study on the Effect of Perceived Security on the Trust of Female Customers in the Internet Banking: (A Survey of the SADERAT BANK in Semnan) [Volume 4, Issue 13, 2012, Pages 71-88]
  • Perceptual Factors Introducing the Model of Factors Influencing Knowledge Sharing Departments OF Islamic Azad University (Survey in the North Branch of Tehran and Science and Researches Campus) [Volume 4, Issue 10, 2012, Pages 93-118]
  • PLS Method. Introducing the Model of Factors Influencing Knowledge Sharing Departments OF Islamic Azad University (Survey in the North Branch of Tehran and Science and Researches Campus) [Volume 4, Issue 10, 2012, Pages 93-118]
  • Positive word-of-month Modeling the Role of Elements on Positive Word-of-Mouth in the e-Banking [Volume 4, Issue 13, 2012, Pages 157-170]
  • Prioritization Presenting a Framework for Evaluating and Prioritizing Risk of Information Technology Outsourcing: Perspective of Experts in Information Systems Design [Volume 4, Issue 11, 2012, Pages 111-134]
  • Prioritization Identifying Factors Influencing the Selection of Enterprise Resource Planning Systems from Expert Views [Volume 4, Issue 12, 2012, Pages 1-22]
  • Private-Commercial banks An assessment Model for Customer Relationship Management Process in Iranian Private-Commercial Banks [Volume 4, Issue 10, 2012, Pages 41-64]
  • Process Model An assessment Model for Customer Relationship Management Process in Iranian Private-Commercial Banks [Volume 4, Issue 10, 2012, Pages 41-64]

Q

  • Q-methodology Identifying and surveying on Enterprise Architecture Issues and challenges in Iranian selected enterprises: Mixed method [Volume 4, Issue 13, 2012, Pages 1-24]
  • Qualitative Modeling Modeling of Factors Affecting Information Sharing in Supply Chain of IKKCo (Iran Khodro Khorasan Company) Using the Integrated Cognitive Mapping Method and Bayesian Networks [Volume 4, Issue 10, 2012, Pages 65-92]
  • Quality Management Process Quality Management Structure Supported by Information Technology (A Survey in Central Insurance of Iran) [Volume 4, Issue 12, 2012, Pages 113-134]

R

  • Reengineering A Compound Methodology for Business Process Reengineering by the Use of Simulation (Case Study:NIORDC) [Volume 4, Issue 10, 2012, Pages 141-160]

S

  • SADERAT BANK A Study on the Effect of Perceived Security on the Trust of Female Customers in the Internet Banking: (A Survey of the SADERAT BANK in Semnan) [Volume 4, Issue 13, 2012, Pages 71-88]
  • Selection Factor Identifying Factors Influencing the Selection of Enterprise Resource Planning Systems from Expert Views [Volume 4, Issue 12, 2012, Pages 1-22]
  • Self-organizing Maps Importance-Performance Analysis of Service Attributes based on Customers Segmentation with a Data Mining Approach: a Study in the Mobile Telecommunication Market in Yazd Province [Volume 4, Issue 13, 2012, Pages 45-70]
  • SEM Assessing the Information Technology Alignment in Business based on Combined Indicators(A Survey of OPIC) [Volume 4, Issue 12, 2012, Pages 135-164]
  • SEM A Study on the Effect of Perceived Security on the Trust of Female Customers in the Internet Banking: (A Survey of the SADERAT BANK in Semnan) [Volume 4, Issue 13, 2012, Pages 71-88]
  • Social capital Introducing a Model of Human-Social Infrastructure Enabling Knowledge Management Practices [Volume 4, Issue 10, 2012, Pages 160-181]
  • Structural Equation Modeling The Effect of Electronic Services Quality on Trust-Building in Online Customers of Tehran’s Brokerage Firms [Volume 4, Issue 11, 2012, Pages 47-68]
  • Structural Equation Modeling. Proposing a Model to Investigate the Effect of Information Technology on Quality Performance of Manufacturing Companies: The Survey of Iran Khodro and SAIPA Companies [Volume 4, Issue 13, 2012, Pages 25-44]
  • Supply Chain Management Designing a Decision Support System (DSS) for Supplier Selection in Multiple Discount Environment [Volume 4, Issue 12, 2012, Pages 89-112]
  • System Provider A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies [Volume 4, Issue 11, 2012, Pages 25-40]

T

  • Technological factors The Factors Affecting E-business Diffusion in Iranian Organizations [Volume 4, Issue 10, 2012, Pages 25-40]
  • Technopolis Assessing the Goals and Functions of Science and Technology Parks of Iran and the Amount of their Focus on Different Stages of Innovation Process [Volume 4, Issue 11, 2012, Pages 1-24]
  • Tel-Bank Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank) [Volume 4, Issue 11, 2012, Pages 155-174]
  • Trust in Internet Banking A Study on the Effect of Perceived Security on the Trust of Female Customers in the Internet Banking: (A Survey of the SADERAT BANK in Semnan) [Volume 4, Issue 13, 2012, Pages 71-88]

U

  • UML2.0 Activity Diagram Change Management in Business Processes [Volume 4, Issue 11, 2012, Pages 175-195]
  • University of Tehran Q-Methodology Identifying e-Teachers’ Patterns of Attitude in the Instructor’s Role at the University of Tehran: (A Research Based on Q-Methodology) [Volume 4, Issue 12, 2012, Pages 23-40]

V

  • Virtual banking Modeling the Role of Elements on Positive Word-of-Mouth in the e-Banking [Volume 4, Issue 13, 2012, Pages 157-170]

W

  • Website usability Modeling the Role of Elements on Positive Word-of-Mouth in the e-Banking [Volume 4, Issue 13, 2012, Pages 157-170]